Effective Date: [5 August 2025]

At Shivkiduniya, we aim to provide you with the best quality products. However, if you receive a damaged, defective, or wrong product, we are happy to assist you with a return or refund under the following conditions:

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✅ Eligibility for Return & Refund
• Return requests must be made within 7 days of delivery.
• Product must be unused and in original packaging.
• Return is applicable only if the product is defective, damaged, or incorrect.

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📸 IMPORTANT – Video Proof Required

To be eligible for a return or refund due to a defective or damaged product:

🔴 You MUST send us an unboxing video showing the defect clearly as soon as you receive the product.
📦 The video should:
• Be taken without cuts (from …
[7:29 pm, 5/8/2025] .: Effective Date: [Apni Website Launch Date Dalna]

Welcome to Shivkiduniya (https://shivkiduniya.store). By using our website and placing an order, you agree to the following terms and conditions. Please read them carefully before making any purchase.

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  1. General
    • The website is owned and operated by Shivkiduniya.
    • We reserve the right to change or update these terms at any time without prior notice.
    • Continued use of the site means you accept the updated terms.

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  1. Product Information
    • All product images are for reference only. Slight variations in color or design may occur.
    • We ensure accurate product details, but errors may occasionally occur. In such cases, we reserve the right to cancel the order.

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  1. Pricing & Payment
    • All prices are listed in Indian Rupees (INR).
    • We reserve the right to change prices without prior notice.
    • Payment must be made in full at the time of purchase using our secure payment gateways (UPI, Razorpay, etc.).

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  1. Order & Cancellation
    • Once the order is placed, it cannot be canceled if already shipped.
    • In case of payment failure, the order will not be processed.

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  1. Shipping
    • Orders are shipped within 1-3 business days.
    • Delivery times may vary based on location.
    • For more details, refer to our Shipping Policy.

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  1. Returns & Refunds
    • We only accept returns for damaged, defective, or wrong products.
    • 📸 Video proof is mandatory at the time of unboxing to claim a return/refund.
    • For full details, please refer to our Return Policy.

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  1. Offers & Coupons
    • Offers and coupon codes are valid only for a limited time and cannot be combined unless stated.
    • We reserve the right to cancel any offer at any time.

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  1. User Conduct
    • You agree not to use the website for any illegal or unauthorized purpose.
    • You must not attempt to harm the website or access its backend unlawfully.

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  1. Limitation of Liability
    • Shivkiduniya shall not be liable for any indirect, incidental, or consequential damages resulting from use of our products or website.

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  1. Contact Us

If you have any questions about these Terms & Conditions, you can contact us at:
📧 Email: [shivkiduniya78@gmail.com]
📱 WhatsApp: [Your Number]